Shipping policy
Shipping Policy
Effective Date: 10 September 2026
At Aadvi Fashion, we aim to process and deliver your orders safely and on time. This Shipping Policy explains how your order is processed, shipped, and delivered.
1. Order Processing
Orders are generally processed within 1–3 business days after the order is successfully placed.
Orders placed on weekends or public holidays may be processed on the next business day.
Once your order has been shipped, you will receive the available shipping and tracking details through the contact information provided during checkout.
2. Delivery Time
After dispatch, orders are generally delivered within 3–7 business days, depending on the delivery location and courier service.
Delivery timelines are estimates and may vary due to:
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Courier delays
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Weather conditions
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Public holidays
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Remote delivery locations
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Incorrect or incomplete address details
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Other circumstances beyond our control
3. Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before the order is placed.
Any promotional free-shipping offers will be subject to the terms mentioned with the respective offer.
4. Delivery Address
Customers are responsible for providing a complete and accurate delivery address, including the correct PIN code and contact number.
Aadvi Fashion will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
5. Order Tracking
Once your order has been dispatched, tracking information may be shared with you through the email address or phone number provided while placing the order.
You can use the tracking details to check the status of your shipment with the respective courier service.
6. Delayed Delivery
While we make reasonable efforts to ensure timely delivery, Aadvi Fashion cannot guarantee delivery within a specific timeframe.
If your order is delayed, please contact our customer support team with your Order ID so that we can assist you with the available shipment information.
7. Failed Delivery
If a delivery attempt fails because the customer is unavailable, provides an incorrect address/contact number, or does not respond to the courier, additional delivery attempts may be made according to the courier's policy.
Any additional charges arising from incorrect customer-provided information may be the customer's responsibility.
8. Damaged Package
If the package appears visibly damaged, opened, or tampered with at the time of delivery, customers are advised to contact Aadvi Fashion as soon as possible and provide clear photographs/videos of the package and product.
The issue will be reviewed based on the available evidence.
9. Lost Shipments
In the unlikely event that a shipment is reported as lost by the courier, Aadvi Fashion will coordinate with the relevant logistics provider to investigate the shipment and determine the appropriate resolution.
10. International Shipping
Currently, Aadvi Fashion primarily ships orders within India.
International shipping, if made available in the future, will be subject to separate shipping charges, delivery timelines, customs duties, and applicable regulations.
11. Contact Us
For shipping or delivery-related questions, please contact:
Aadvi Fashion
Email: support.aadvifashion@gmail.com
Address: EDMC Junior Engineer Office, 5/3/16 F/F, Geeta Colony, New Delhi, Shahdara, Delhi – 110031
Please keep your Order ID ready when contacting us regarding a shipment.
Thank you for shopping with Aadvi Fashion.